B2B SaaS

Health Tech UX/UI Design

Discover how our team of Health Tech UX/UI Design and Product Strategy Experts can transform your SaaS platform into an engaging and powerful tool for healthcare providers, patients, medical researchers, and insurance providers.

Healthcare UX UI design patient dashboard

Our Health Tech Clients

Scenic West has been innovative, knowledgeable, and responsive in helping us to create a new digital product for our customers. They’ve become a trusted problem-solving partner for our UX/UI needs.

Erika, Managing Editor at PAR

It’s rare to find a vendor as quick to respond and do so in a structured, metric-centric manner as Scenic West. As far as their work product, we turned over the design to Erin and her team and the feedback we’ve received from the top insurance companies, agencies, employees and consumers has exceeded expectation. The attention to optimizing the customer journey is unparalleled. Thank you, Scenic West!

James O., CEO at Consumer Optix
Patient dashboard for healthcare UX UI design

Rise Above the Competition

Our UX/UI designers and product strategists collaborate with your team on user research, prototyping, and product validation to develop remarkable SaaS products for patient management, medical research, health and wellness, and insurance applications. Together, we ensure scalability and exceptional user experience.  

Boost Engagement and Patient Retention

Improved Health Tech UX simplifies complex medical processes, improves healthcare provider and patient communication, and supports the advancement of medical research. Easy and engaging Healthcare SaaS products boost healthcare efficiency and help healthcare businesses increase revenue and profit margins. Our user-centered design and testing create experiences that foster regular healthcare provider and patient use, loyalty, and retention.  

UX designers working on new healthcare technology SaaS product
Wireframes for SaaS native app onboarding UI UX

Minimize Customer Support Costs with Intuitive Design

Designing your Health Tech product to be user-friendly reduces the need for customer support and maximizes healthcare provider and patient satisfaction. We collaborate with your team to create scalable, self-service experiences through UX/UI design best practices and continuous user research. This approach ensures streamlined usability, whether your product focuses on medical research, health and wellness, patient monitoring, or medical billing.

How We Partner With B2B SaaS Teams

Scenic West will work with you to create a collaborative, flexible partnership tailored to your unique needs and goals. We can seamlessly integrate with your team through several flexible engagement models:

Project Based

Tackle specific product challenges or initiatives with our team working closely with yours to deliver targeted solutions within defined timelines and budgets. This is best for one-off needs, but can also transition smoothly into fractional ongoing support after an initial project based engagement.

Fractional Ongoing Support

Embrace continuous improvement and innovation with our fractional ongoing support model. Embed a fractional senior product strategist and UX designer directly into your product team or have access to our team of B2B SaaS experts to work through an Agile backlog that we continuously prioritize together. Many of our partners find they can replace full-time employees or in-house teams with this cost-effective approach.


Enhance your strategic decision-making with our product and design leadership team on an advisory basis. Whether you’re establishing your product vision, exploring new growth opportunities, or implementing Agile processes, our team of B2B Saas product and UX experts can help you chart a course that ensures your product offerings remain competitive and customer-centric.

How to Get Started
If you have a user experience or product strategy challenge, but are not sure where to start, consider one of these  initial engagements with Scenic West that let you get to know our team over the course of a few weeks then plan potential future work together.
  • UX Audit + Customer Feedback Analysis
  • Discovery Sprint
  • Design Sprint

How User Experience Shapes Health Tech

In the dynamic world of healthcare technology, user experience is a critical factor for the success and effectiveness of medical tools and platforms. Here are some key UX/UI design considerations based on common healthcare technology SaaS product features.

Get in Touch

Patient Registration

A simple and straightforward patient registration process can help patients quickly and easily provide their information and get started with their healthcare journey.


Convenient and secure e-prescription systems can help patients receive the medications they need quickly and easily. Features such as automatic refills and medication reminders can improve patient adherence and health outcomes.

Medical Billing

Effective medical billing tools can help patients manage their medical expenses and achieve their financial goals. Features such as insurance coverage tracking, financial planning tools, and personalized recommendations can provide valuable insights into patients' financial health.

Medical Diagnosis

An intuitive and user-friendly medical diagnosis platform can simplify the diagnosis process for patients and help patients stay on top of their medical conditions. Features such as easy symptom tracking, personalized recommendations, and progress tracking can help patients make informed decisions and stay on top of their medical conditions.

Doctor's Catalog

A comprehensive and user-friendly catalog of doctors can help patients find the right healthcare provider for their needs. Features such as ratings, reviews, and specialties can help patients make informed decisions.

Patient Dashboard

An intuitive and personalized patient dashboard can help physicians and patients manage and view their health information, appointments, and medical history in one place.


Your Curated Reading list

June 15, 2022

6 Tips to Optimize Your B2B SaaS Onboarding Process

Get a competitive edge in the B2B SaaS market by streamlining your onboarding process to create a smooth and user-friendly experience that maximizes the potential of your product and keeps customers engaged and coming back for more.

Scenic West Design Team
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February 1, 2023

UX Audits: A Comprehensive Guide to User-Centered Design

Transform your e-commerce website or optimize your SaaS product with a UX audit. Identify opportunities for growth, increased conversion rates, and enhanced user engagement with this in-depth guide to discover the full potential of UX analysis.

Scenic West Design Team
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August 12, 2022

How to Increase Customer Retention in SaaS Products

One reason teams come to Scenic West for UX and Product Management help is to address negative customer feedback and related churn. Here are a few things we recommend to get started.

Scenic West Design team
Learn more