Our AI Approach

Human expertise for the AI era

Scenic West is a product strategy and UX design consultancy that helps B2B SaaS, AI, healthcare, fintech, and IoT product teams validate ideas, improve user experiences, and bring better AI-enabled digital products to market faster.
Brands we've worked with

Founder-led AI strategy

Erin Stewart, Founder & Principal Product Strategist
AI has fundamentally changed how products are imagined, designed, and built. As execution becomes faster and more accessible, competitive advantage increasingly comes from human judgment—the ability to make better product decisions, uncover meaningful opportunities, and create experiences competitors can't easily replicate.
Over nearly two decades and 100+ product engagements, I've helped leadership teams navigate uncertainty, align around the right priorities, and create the clarity engineering needs to build with confidence. My early career as a front-end engineer still shapes how I work today, bringing product, UX, and engineering together from the very beginning.
“AI accelerates execution. The companies that win will be the ones making better product decisions, not just building faster.”
Services

How we help teams build better products in the AI era

AI makes it easier than ever to build software. Building the right product still requires clarity, alignment, and sound judgment. We help leadership teams reduce uncertainty, make better decisions, and create the strategic foundation for faster, more confident execution.
Making better product decisions
Transform research, data, and stakeholder input into clear product direction, confident priorities, and informed decisions before development begins.
Aligning leadership early
Bring product, UX, engineering, and business stakeholders together around a shared vision, reducing costly rework and accelerating delivery.
UX Strategy & Research
For discovery, customer insights, journey mapping, workflows, usability testing, and validation.
Discovery Sprint / Audit
For teams that want to move from idea to validated concept faster using AI-assisted workflows without sacrificing strategic rigor.
MVP Product Strategy + Design
For teams building AI-enabled products, AI agents, ML-powered workflows, decision-support products, or automation-heavy experiences.
Fractional Product & UX Leadership
For teams that need senior embedded product/UX leadership without a full-time hire.
Case Studies
AI-Accelerated Processes

Where AI accelerates our process

Project phase
Organize research
Identify patterns
Summarize findings
Surface opportunities
Accelerate research
Use AI to organize research, identify patterns, summarize findings, and surface opportunities, Human expertise decides what matters.
Accelerate exploration
Generate concepts, workflows, prototypes, and alternatives more quickly. Senior designers evaluate tradeoffs and refine the direction.
Accelerate engineering readiness
Produce clearer documentation, user flows, acceptance criteria, and implementation guidance. Engineering receives higher-quality inputs, not AI-generated guesses.

Case studies

How REACH launched a successful 2.0 version of their B2B SaaS platform by starting with a UX audit.
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Rock to Road, Connected: Designing Astec's First Unified IoT Platform
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How contract UX/UI design support saved Ordway Labs money while redesigning and expanding their billing and revenue automation platform.
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Sferic Connect: Extending Enterprise Weather Alerting to the Field
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How our UX Partnership with the Crowd Wisdom LMS team has led to dozens of successful online education products
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How a B2B SaaS platform went from chaos to clarity with embedded Agile Product Managers
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From Paper to Platform: Digitizing PAR's RIAS-2 Assessment
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How a UX audit and a homepage redesign improved Bartesian’s cocktail machine purchase conversion rate.
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How a travel app startup reached the top 100 on the App Store’s travel app list in its first year after launch.
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How contract UX/UI design support led ConsumerOptix to a successful InsurTech product launch with excellent customer feedback.
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How a B2B SaaS company saved time on product planning and prioritization
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FAQ

Questions about product strategy, UX, and AI?

Get practical answers to common questions about product strategy, UX consulting, product discovery, validation, and how AI is changing the way digital products are planned, designed, and built.
What does a product strategy consultant do?

A product strategy consultant helps teams make better decisions about what to build, why it matters, and where to invest. They bring together business goals, customer needs, market opportunities, product data, and technical realities to create a clear product direction. At Scenic West, that often means aligning leadership, validating assumptions, prioritizing opportunities, and giving design and engineering the clarity they need to move forward confidently.

When should you bring in outside product strategy expertise?

Outside product strategy expertise is most valuable when an important product decision feels unclear, high-risk, or difficult to align around internally. This often happens when launching a new product, defining an MVP, prioritizing a roadmap, addressing growth or adoption challenges, modernizing an existing product, or preparing for a significant engineering investment. An experienced outside perspective can help teams cut through competing priorities and move from uncertainty to a clear, evidence-backed direction.

How can UX designers support AI-accelerated software development?

UX designers help AI-accelerated development teams turn fast-moving concepts and generated code into coherent, usable, production-ready product experiences. They define workflows, information architecture, interaction patterns, edge cases, and design systems that give both engineers and AI coding tools clearer direction. As AI makes implementation faster, experienced UX designers also provide an important quality layer, ensuring speed doesn’t come at the expense of usability, consistency, accessibility, or the broader product experience.

How does the product discovery process work?

Product discovery reduces uncertainty before a team makes significant product and engineering investments. It typically starts by identifying the decisions that need to be made and aligning around business goals, customer needs, existing evidence, and technical constraints. From there, teams can use customer research, product data, competitive analysis, prototyping, and validation to test the assumptions that matter most. The right discovery process isn't necessarily the longest one; it's the right amount of research and validation for the risk of the decision being made.

How is AI changing product strategy and product development?

AI is making product design and software development dramatically faster, shifting more product risk upstream to the decisions about what should be built. Teams can generate concepts, interfaces, analysis, and code faster than ever, but speed doesn't guarantee that they're solving the right problem. Strong product strategy, customer understanding, prioritization, and expert judgment become even more important when execution accelerates. We believe the strongest teams will combine human expertise with AI-accelerated workflows to make better decisions and execute them faster.

How can product teams validate an idea before investing in development?

Product teams can validate an idea by testing its most important assumptions before committing significant time and engineering resources. Depending on the risk, that might include customer interviews, market research, product data, concept testing, prototypes, usability testing, or technical validation. The goal isn't to eliminate uncertainty or validate every detail. It's to gather enough evidence to make the next investment with greater confidence and avoid building the wrong thing faster.

Let’s talk before you build

If you're making an important product decision, let's start with a conversation. We'll help you identify the right next step—even if it's smaller than you expected.